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Update: My meeting was only about 15 minutes and reasonably pleasant. The complaint was against me personally. That I had told my mom's helpers to let my mom lay in the same position for a long time and remain in wet briefs. Of course untrue. Pretty sure it was the former helper. My mom was sometimes aggressive toward her...the only helper she was aggressive toward...and I basically said don't engage with her when she was like that. I didn't want the helper to get hurt just for the sake of removing a wet brief at that moment. Anyway the caseworker said she will be probably closing the file as unsubstantiated and that I would get some sort of letter in the mail. Am still very disturbed...and very angry that someone would do something so vindictive.
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Davina Jan 2019
Anyone would be upset and angry. Glad that all is well!
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I would also ask the question - what was the complaint regarding?

Several years ago I arrived at my parents IL apartment to find an APS agent just leaving. Seems a neighbor called and complained about my mothers driving. Nothing to do with me - other than I couldn’t get my mother off the road at that point in time. The agent agreed that there was nothing I could do as my mother was a competent adult.

So yeah, what the complaint is actual about would make a big difference in how much or little it might effect you.
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Babs75 Jan 2019
We had the same situation with my dad. A neighbor called APS who came out and met with all of us and yes, I had no control of the situation. I had no control of his driving. I was hoping they would help to get him off the road but they said there was nothing they could do. We have had them involved several times and they really don't don't anything. They were the ones, however, who pushed me into guardianship and they were one of the few who supported me as guardian as opposed to someone from the outside (my dad is a tough one and some people felt it would be better for someone else to manage this - many days now that I think that also). I have found them very easy to work with and have never felt threatened. Her number is saved to my contacts in case I need her again.
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Your gut is probably correct...my instincts are telling me the same thing... most likely a disgruntled former caregiver. Doesn't matter at this point.... you may NEVER know as I believe it is confidential information.

Therefore I would not even mention the "source" of the complaint this afternoon to the Rep. I suspect they will have alot of questions for you....let them take the lead here. This may also include a visit to your Mom's home with a discussion with the on duty caregiver. Once they see there is no basis for the complaint I assume they will suspect/know it was a false claim.

Never the less...VERY disturbing. My Mom is HOH....hard of hearing...almost deaf in 1 ear. I have been half expecting a call from APS myself! Only because I have to yell sometimes to be heard by her and a passerby might misconstrue this as abuse!

Please let us know how it goes...am so curious as to how it all works.

Good luck...you got this!
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gdaughter Jan 2019
try a pocket talker (amplifier) for when communicating with her? Or if she will use a hearing aid, hit Costco...some have rechargable batteries, in the cup at night, good to go in the AM.
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If all is well, then they will investigate, which they are required to respond to all complaints, and nothing will happen because, all is well.

What complaint was made?
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